Most business websites are one-way streets. Visitors read, scroll, and leave — and you never know what questions they had or why they bounced. Voice AI changes that equation entirely. When visitors can ask questions out loud and hear answers in real time, engagement jumps, conversion improves, and support tickets drop. Aurrus is built to make that shift as simple as possible.

What the Aurrus Voice Widget Actually Does

The Aurrus voice widget is a lightweight JavaScript snippet you add to any webpage. Once embedded, it opens a conversational interface — voice or text — that connects visitors to a Claude AI assistant trained on your business context. The assistant can answer questions about your products, explain pricing, handle common support queries, and guide users to the right next step, all without a human agent on standby.

The widget works on desktop and mobile, requires no app download from your visitors, and handles both voice input (microphone) and typed messages. On mobile it degrades gracefully if microphone permissions are denied, falling back to a text interface automatically.

Getting Your Embed Key in Under Two Minutes

To get started, you need an active Aurrus subscription and your embed API key. Here is the fastest path:

  • Open WhatsApp and send /otp to +1 785 787 5096 — this is the Aurrus assistant number.
  • You will receive a one-time login code. Enter it at aurr.us to open your dashboard.
  • Navigate to Voice Widget in the sidebar and copy your unique API key.
  • Paste the embed snippet into your site's HTML just before the closing </body> tag:
    <script src="https://aurr.us/widget.js" data-key="YOUR_KEY"></script>

That is the complete installation. No build step, no npm package, no server-side changes — just one script tag and the widget appears on your page.

Configuring Your Assistant's Personality and Scope

After embedding, the most important thing you can do is write a clear system prompt. This is the instruction set Claude uses to understand your business. A good system prompt covers:

  • What your company does and who it serves
  • The tone and register you want (formal, conversational, technical)
  • Topics the assistant should confidently answer (pricing, features, return policy)
  • Topics it should deflect to a human (complaints, account-specific issues, legal questions)
  • A fallback escalation path — typically a support email or a link to a contact form

Changes to the system prompt take effect immediately from your dashboard. There is no redeployment, no cache to clear. This means you can iterate based on real conversations without touching your codebase.

Customising Widget Appearance and Behaviour

Aurrus supports several configuration options you set directly in your dashboard rather than in code. You can control the widget's position (bottom-right by default, bottom-left available), the accent colour to match your brand, the greeting message a visitor sees before they start typing, and whether the widget auto-opens on specific pages. All of these are live-editable and reflected in the widget without a page reload from visitors already on your site.

Reviewing Conversations and Refining Quality

Every conversation the widget handles is logged in your Aurrus dashboard. You can filter by date, search for specific topics, and flag conversations for review. This is where you catch edge cases — questions the assistant answered poorly, topics that came up repeatedly but are not in the system prompt, or escalation paths that confused visitors. A quick weekly review and a prompt update is all it takes to keep quality high.

Who This Is For

The Aurrus voice widget is well-suited to any site where visitors have questions before they convert: SaaS pricing pages, e-commerce product pages, service business homepages, and professional services firms where the intake process starts with "how does this work?". If your support inbox contains the same ten questions over and over, the voice widget will clear most of them automatically — and the ones it cannot handle get escalated cleanly.

Start with an active Aurrus subscription, send /otp to +1 785 787 5096 on WhatsApp, and your voice widget can be live before your next meeting.